有冲动才有无限的可能

To hell with context, give me subtext!
　　By JobMachine
　　
　　I’ve been racking my brain lately trying to understand why some aspects of Competitive Intelligence (especially in the Human Capital space) simply can not be automated. As many of you know my team and I have already solved the problem of automating much of our Secondary Research with robots that gather Internet Research and process data on a continuous basis 24/7 365 (see Rob's article on ERE http://digbig.com/4fgxf). Since that is now working (with very little blowback and only a few minor ongoing adjustments) I have been brainstorming on how to proactively automate the gathering of the deeper Business Intelligence we do.
　　
　　This deeper primary research BI data can only be obtained via either HUMINT or through assembling pieces of dissociative information from the Internet. Collecting this highly complex data from a myriad of online sources and assembling it into one relevant piece of useful information is an extremely manual, labor intensive process. It requires something which is not yet obtainable from a computer and that is the ability to creatively interpret subtext.
　　
　　Context is the physical text surrounding a word, sentence or paragraph. In other words, its explicit therefore you can physically read context and thus a search engine could index keywords against it. Subtex, however, is the implicit or underlying meaning of text. You can not “read” subtext, it must be interpreted though either inference, intuition, knowledge of the stated subject matter, educated guessing or by making assumptions as a result of logical leaps. This kind of soft information must still be creatively interpreted by a human with enough knowledge of the landscape to be able to make logical leaps.
　　
　　Search engines have not yet been able to infer meaning from the pages they index. I’m waiting, with baited breath, for a solution that approaches the artificial intelligence needed to successfully extract “meaning” from pages. I have hopes MSN will solve it first MSN’s SRC shows promise: http://rwsm.directtaps.net/but regardless of who does it, the sooner the better! And I don’t mean a search engine that can summarize keywords. I mean one capable of extracting the subtext of the written message. This would then allow me to plug in the final piece – adding information like what can be collected from a tertiary source (articles, published research, news, TV, references, bibliographies) to our phone and Internet research. With that we could then have a small cadre of very smart analysts winnowing all relevant information and interpreting what’s left so we can make some exceptionally targeted Human Capital decisions.
　　
　　By the way, if you want to be part of this, I’m seeking an Elicitation expert to join my team. If you love gathering Primary Intelligence via HUMINT, Social Engineering and Interviewing but without using Pretexting or Rusing, and you want a job that will get you leaping out of bed in the morning, you HAVE to check this Job out: http://digbig.com/4fgwy

12:37 | 添加评论 | 固定链接 | 写入日志 | 海外狮咆

11月12日

某企业内部竞争情报结构表现

Iventure

每日论战： 由公司某老总亲自主持，供应部和企划部共同参加的库存及市场行情分析会。每日更新。

销售速报： 发货信息、吞吐信息、库存及结算价信息速报。　资料由供应部提供。

视频会纪要： 重要决策会议传达.　资料由市场部提供

经济简讯：各媒体上发布的宏观经济报道，由企划部摘取精华贴于此处。

区域市场：　各种途径获得的某一区域市场的情报，包括地区经济、地区政策、及区域市场中竞争对手的动态信息等。

集团纵横：分公司及各职能部门经理均可在此就公司经营管理的各方面发表意见与建议。

竞争情报不是一个部门的事, 企业高层的参与领导才可能真正获取丰厚的情报回报

10:45 | 添加评论 | 固定链接 | 写入日志 | 风险谋生

11月11日

跨领域点燃火花

Iventure

上午参加体验式营销学习, 讲课的是一位很有激情的漂亮女士,说话和思路逻辑性非常清晰和灵活. 课后与她一起进餐, 聊起她的工作经历, 87年进入当时广东首家独资外企强生, 之后先后到了高露洁和可口可乐等500强企业闯荡, 位高居市场总监, 由于当时再高一点的职务基本都由老外坐控, 觉得已没有发展空间, 逐跳出外企做个自由人, 今年差不多就有20年的工作经验了, 不过看不出来哦, 气质高雅, 身材还是非常Fit的靓女. 现主要受邀到清华. 暨大给EMBA讲课, 并为各大国企和民企做市场营销方面大项目.

期间一些对话让我深有启发:

1. 你们企业根本没啥文化

她讲了强生企业文化, 诚信和责任感是她感同身受最为深刻的, 所以她现在不太愿意给民企去做项目, 觉得许多民企都违背起码的商业道德. 曾参加了一个大民企董事会, 会上有人请示仓库积存一大批即将过期的贵重商品如何处理, 该企业老总竟然说赶紧换了包装重新上市则可, 令得她当时张口结舌, 已不想再说什么的了. 她的另一位P&G朋友曾被某民企以3倍的薪酬聘请, 但最后也因与她原来在P&G薰陶的企业文化不符而离去. 看来, 道不同不相与谋呀, 是个潜移默化的东西. 对于我现就职的企业, 她说根本感觉不到你们有什么企业文化, 也许她说得也对

2. 你一辈子都要听话吗？

　　她引用一位朋友的话讲起自己出来做＂独立董事＂初衷, ＂小的时候, 我们要听父母的：上学了,我们要听老师的：工作了, 我们要听领导的：结婚了, 要听老公的, 那活着有啥意思呀？　＂

　　她认为如果一个人在老是呆在一个企业, 连跳出来的勇气都没有的话, 那人的潜力和发展空间则被自己扼杀了,如同＂温水煮青蛙＂

现在她体验着＂工作就是兴趣＂的乐趣(经济上已不是她考虑的问题), 做事很有激情,　我也感觉到这一点

3. 我们做真正讲求ROI的市场营销

　营销跟广告是不同的, 比如叶茂中他们就是花钱做广告, 产品的知名度上去了, 但是产品可能就是卖不动！

４. 我不怕坏蛋, 最怕的是碰到笨蛋

她谈起给一些企业培训的感触, 许多企业的高层领导很少参加培训, 因为他们都觉得这些自己都懂, 观念与理念不进步的话, 下面不管花多少钱做培训, 改变不从上到下的话, 培训后企业基本都停留原来的状态上：培训也很讲究互动,如果客户方偏重形式上的模仿和追逐的话, 本质核心的东东没有掌握到位也是白搭：理念很重要, 但配套的执行方案也很重要　　否则许多东西听了就听了, 过后工作中其实并未产生任何变化.

5. Softbank的邀请

我聊起了网络经济的商机. 2002年, Softbank 孙正义邀请她任中国区经理, 不过当时正处网络泡沫期, 她婉拒了,　现在甚为后悔. 当时她不明白, 为什么互联网风险投资商会看中她这个快速消费品领域的人呢,　现在她明白了, 她回忆起当时她在美国上课时, 授课教授谈起Ｐ＆Ｇ的核心法宝：

　　a. 　消费者的认知与洞察能力

　b. 市场细分

Ｐ＆Ｇ在快速消费品领域这两方面的优势其实适合于大多数行业, 互联网产业也不例外

６. 推荐的书

我谈了对Usability看法, 以及将客户比拟为＂竞争对手＂予以猎获的想法, 不过暂时不透露竞争情报创业的想法,毕竟尚无成熟, 下次有机会吧. 她对于我的新活思维也很感兴趣, 相谈甚欢, 推荐我去看一看＜＜蓝色战略＞＞（之前我曾经看过该书的各种书评了）和香港一本好象叫杂货店关于品牌的杂志, 其中有许多新鲜Ｉdea, 建议我去看一看

７. 跨领域Idea 碰撞杂志

跟许多人一样, 建议她弄一本杂志, 汇集不同领域的观点碰撞, 这群人的火花就是一股生产力和创造力　

8:35 | 添加评论 | 固定链接 | 写入日志 | 情生悟随

11月9日

按需定制的竞争情报 (AdGooRoo系列之一)

Richard Stoke 是 AdGooRoo 的总裁

AdGooRoo向 Google AdWords 广告主提供竞争情报, 揭示竞争对手如何使用 Google AdWords 服务, 帮助广告主进行决策优化.

源文档 <http://www.seoradio.com/20041207-adgooroo-adwords-competitive-intelligence.html>

AdGooRoo 的广告词

AdGooroo Knows!

AdGooroo never rests. By crawling the Web 24-7, tracking the competition's every AdWords move, it accurately plots out who the leaders are in your industry, what keywords they're targeting and how much they're bidding on each one. AdGooroo even delivers AdAlerts straight into your Inbox to give you a heads-up if a competitor adds a new keyword or changes a bid on an existing one.

That precious information then guides your decisions and empowers your AdWords campaign. With AdGooroo, you'll base decisions on facts, not on guesses. Results: more coverage, increased traffic, new customers and healthier profits.

源文档 <http://www.jupiterevents.com/sew/toronto05/adgooroo.html>

AdGooroo能做什么

AdGooroo can answer a variety of strategic marketing questions, such as:

* Where, when, and how much are my competitors advertising?

* What new competitors are entering my industry?

* What new campaigns have my clients, prospects, or competitors launched in the past week?

* What keywords are my competitors targeting?

* How am I positioned relative to my competitors on my most profitable keywords?

* Are any of my competitors making unauthorized use of my trademarks?

* How have my competitors changed their ad copy over time?

* How does my campaign compare to my top competitor’s?

Specific features include:

* Historical archive of competitors' ads

* Trademark infringement search

* Industry map

* Detailed Keyword map

* Detailed analysis of competitors' campaigns

* Compare two campaigns in a side-by-side fashion

* Diagnose "unhealthy" keywords and get recommendations on how to correct them.

源文档 <http://www.threadwatch.org/node/187>

16:47 | 添加评论 | 固定链接 | 写入日志 | 海外狮咆

11月8日

Weblogs, data collection and tools I use(瑞士)

“海外狮咆” 栏目将同步介绍海外对竞争情报机会的洞察和把握、他们的CI工作经验及心得. 下面是来自一位瑞士人介绍情报收集的常用工具, 可以借鉴使用.

nicolas nova

Yesterday I attended a presentation about dangers and opportunities fostered by weblogs (of course ‘danger’ is where the emphasis where). One of the most interesting presenter was certainly David Sadigh from IC Agency (internet marketing firm in Geneva) in the sense that his presentation achieved to show how weblog and their corollary tools (e.g. search engine a la technorati/blogpulse) could be used for marketing/data collection/competitive intelligence issues. His pragmatic view of how using such tool was very refreshing among those talks who more focused on conservative topics.

This made me think about my own practices about intelligence gathering; which are certainly close to what to do, except that the focus is less business-oriented but rather purposely aimed at being part of a research community, finding new information about specific topics and in the end discussing about innovation. But the approach is the same.

Then I made a quick list of the tools I used on a daily basis for various purposes connected to my research activities (be it for my phd funded by public fundings or for my R&D projects for private copmanies):

Scientific database/search engines: web of science, scopus, citeseer (+ less professional but useful: google scholar)

Web search engine: google, ask keeves, jux, A9, alexa
Blog tracker/search engine (to see who talk about what + who talk about certain things I blogged): technorati, icerocket, blogpulse, pubsub, google blog search, daypop, g-metrics
Social Bookmark Managers (to share my bookmarks, I also use them as search engine): del.icio.us, blogmarks, citeUlike
News aggregator: my offline aggregator is NetNewsWire and my online is rss4you, My opml is there for people who wants to see what I read.
txt file still rocks: I then have a list of all the books I’ve read + movies I’ve watched here
Bibliographical references are managed through a bibtex file with bibdesk; there is also a RSS version but it’s down

I should make the same list for statistical sources.

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11月7日

当过渡已成往事

Iventure

11月1日, 终于结案陈词, 完结过渡的使命. 人在世上, 缺了谁, 地球照样转, 所以人在工作中获得的成就感是越来越少了, 无聊感和敷衍味道越来越重. 一件事情的结束,往往以一纸公文通告宣知完事,项目管理,法庭审判,公司年报,销售总结等等.我也以一纸公告宣告过渡工作完成,自己重新沦为无业人士 :

一. 新部门的管理职责

二. 新部门的考核体系

三. 其它部门与新部门的运营对接

四. 试运营期间的注意事项

16:53 | 添加评论 | 固定链接 | 写入日志 | 情生悟随

情报黑金

Iventure

近日，中国证监会发行监管部发审委工作处副处长王小石，被北京西城区检察院传唤后带走，随即，王小石被正式拘留。据公开的信息，王小石被拘留的原因，是涉嫌向谋求在国内A股上市的企业出售证监会发审委委员名单，并获得丰厚的非法利益。

发审委共有30余名委员，而审核一家企业的委员为7名，委员一般随机挑选，具有很强的保密性.

报道说，王小石和林碧拥有一家公司，该公司对外声称经营财经公关业务，而真正的生财之路是向谋求在国内上市的企业出售证监会发审委委员名单，并从中获利，这也就是王小石受贿的来源。林碧在多个场合这样介绍自己的业务：“我们只介绍名单和关系，具体关系要企业自己去做。”

OK, 我们来分析一下这个情报黑金的商业模式:

1.情报需求

企业为了顺利上市融资，事先获知发审会挑选的审核委员名单,以便进行公关或贿赂,为上市争取多一些胜算机会

2.情报垄断

王小石利用其工作之便, 能够掌握最终的审核委员会名单,并能提供公关渠道的增值情报服务, 这一点是整个商业模式的关键, 情报交易的本质仍是信息不对称性

3. 情报交易的可能性

企业若能顺利上市则可猛圈钱, 一夜暴富, 若能找到使山鸡变凤凰的路子, 这路子就应该值几十万的吧 , 这路子就是王小石控制的情报! 精明的王小石于是乎建立了情报交易平台: 王小石和林碧拥有一家公司，该公司对外声称经营财经公关业务，而真正的生财之路是向谋求在国内上市的企业出售证监会发审委委员名单，并从中获利

4.情报营销平台

为什么王小石的公司能经营下去, 背后隐意是许多企业拿了情报,做了发审委员的公关后都能顺利上市了, 至于发审委的委员们有没有收取贿赂, 不妨看看公安机关下来的调查取证吧 . 总体来讲, 王小石的情报营销品牌做得不错 ! 起码在其圈内的口碑是非常不错的了

16:37 | 添加评论 | 固定链接 | 写入日志 | 爱好

10月29日

孤岛与机会

IVenture

今晚看了<<The Island>>(逃出克隆岛),我的机会情报视角 ---------

1. 片中经营克隆人产业的商业模式是什么?

　　　　克隆公司通过无性繁殖生产克隆人, 客户(原体)如果身体发生损伤, 则可从克隆人身体上切除相应器官来移殖, 这样手术就不会产生排斥效应了; 原体如果不愿承受怀孕之苦, 则也可使克隆体上接受原体丈夫的精子, 片中克隆体生下小孩后就被公司杀死, 估计是客户的合约到期, 或客户觉得保留此克隆体已意义, 或想再购买一个未生过小孩的克隆体.

　　　　健康,无痛楚是人类的永远追求, 克隆人作为原体的 "身体零件备份器" 或 "痛楚承载体" 自然成为高端客户市场追逐的"产品"!

　2. 封闭环境下的单一媒体情报传播就是真理

　　　　一帮克隆人与世隔绝, 封闭在一个大容器里, 虽然21世纪的媒体传播技术炉火纯青, 全息成像,电梯超大屏幕, 电子桌面在片中不时可见, 但传播的谎言就是这群享受高科技人群一直信以为真的真理, 这不就是一座"信息孤岛"吗,这不也是权力对技术莫大的讽刺吗? 当情报能垄断时, 愚民威力无穷之大, 在当今商业社会, 股市的情报误以为真理, 多少操盘手庄家胜出, 多少克隆人(股民)在即将被切除器官前还将假象视为希望…… 伪情报制造了危机,催生了国内危机公关业,竞争情报媒体的发展空间又在哪里呢?

　3. 赞助广告无处不在?

　此片的广告太露骨, 我看到的就有 Apple Nike 卡迪拉克 MSN

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10月24日

中国竞争情报人如何参与情报全球化?

如题. 思考中国竞争情报人如何参与情报全球化?

16:34 | 添加评论 | 固定链接 | 写入日志 | 谋生

10月23日

诱奸情报源中外皆不能免俗

Iventure

摘自<<下一代媒体>> ———— 来自清华园的思想交锋

全球化时代的财经报道 ———— 英国<<金融时报>> 首席记者詹姆斯. 金奇演讲对话录

学生: 能给我们讲讲你是如何获得你的信息源的吗?

詹姆斯答: …… 关于我的信息源,我可以跟你讲一点,但你知道, 我不能讲太多. 我办公室有一大摞名片, 我有一个关系网. 我把这些人的名字输入电脑, 我会时不时请其中一些人吃饭, 但肯定不是随便什么人都请的. 我们坐在一起, 随便谈天说地, 也不一定是说新闻, 有可能只是聊聊天气什么的. 我会时常浏览中国网站,至少两三小时一次. 我还看中国报纸,几乎所有都看. 再就是争取参加重要的新闻发布会, 只要我们能有机会就去. 我得说, 一个记者应该具备的最重要的素质是 “精力” , 而不是智慧. 你得有足够精力去做所有这些事情.

===================================================

情报源与线人, 千古不变的关系; 答案就是情报, 但情报不能免费; 审讯有时象引诱, 抓捕有时是诱捕.

诱————挡不住的诱

生活就像一个实验室: 持续的适应性实验

Iventure

摘自<<超常思维的力量>>

整个生活就是一场实验.你做的实验越多, 收益就越大.

我们可以采用三种方式进行实验:

1. 计划性实验

2. 自然实验

3. 适应性实验

走进实验室:

你怎样才能将这种适应性的程序应用于你所面临的个人或职业挑战呢? 这里有一些促进实验和学习的方法:

1. 进行事后分析

2. 利用模拟

3. 研究自然实验

4. 将当前的模式视为假设

5. 为实验提供时间和空间

6. 有意识地做出承诺

7. 与他人合作

=============

这给任何竞争情报创业模式带来了心智模式的启发, 诚然, 对于爱情/生活/工作而言, 何尝不一样呢?

答案就是情报, 但情报不能免费

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豆瓣与情报机会

Iventure

今天加入豆瓣, 创建 "竞争情报媒体"

加入豆瓣之前,我就习惯开始思索它的商业模式, “口耳相传”与我之前观察的 “口碑情报服务”是否同出一辙呢? 详见10月21日的<<口碑情报服务>> 它们的相同点在哪里呢?

1. 1.草根文化与Blog

随着Blog汹涌发展, 企业越来越开始在乎别人在Blog里指名道姓地说自己, 毕竟Blog也渐渐变得象一种媒体了, 口口相传的东西似乎在现实世界里更加值得信赖, 口碑对于应该企业来讲无疑是至关重要的事儿. 所以, 出现了口碑营销协会, 致力于口碑营销.

2. 2. 口耳相处即病毒营销

病毒营销不能免俗, 高明之处就是搭建了病毒营销的平台, 引爆草根病毒! 草根病毒类似现在的禽流感, 因为它扎根低层,而低层永远是大众层, 病毒从草根开始蔓延, 必定势不可挡

3. 情报减少定律

“他(杨勃)认为自己的专长在于：搭建统计模型，运用数据挖掘的手段对海量用户提供的芜杂信息进行统计分析，萃取出最纯真的结论，这个纯真的结论是评论家无法提供的。对统计方法的掌握也被杨勃认为是豆瓣网的核心优势。”

减少选择, 就是网络时代的情报业的核心方向

讨论:

1. 预测它的利润流方向

2. 模式Copy可能性

答案就是情报, 但情报不能免费

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10月22日

当你的情报防御被击破

Iventure

没有攻不破的城堡, 一旦你公司的秘密被盗, 你庞大客户资料被窃, 你的商业情报不翼而飞, 你能做什么?

这是来自金融界的经验心得:

1.关键是沟通

2.沉默必死

3.坦诚布公赢得信任

参考文档:

BITS recently published a best practices toolkit (PDF) that includes a section on security awareness and training programs (PDF).

the group established voluntary guidelines (PDF) for building consumer confidence in online financial services.

15:11 | 添加评论 | 固定链接 | 写入日志 | 爱好

情报媒体业

Iventure

什么样的情报可以做成媒体?

什么样的媒体利于赋予情报特征?

情报媒体的发行与控制, 它不能象普通媒体,发行量和发行范围越大越好, 情报之所以成为情报,它的受众范围必须限制, 否则情报的价值就会贬值.

答案是情报, 但情报不能免费

倾听自己找到所爱

倾听自己找到所爱 (Steve Jobs)

我很确信,能让我继续走下去的唯一理由,就是我爱我所做的事.所以你必须找到你的所爱,不管工对作.对爱情都一样你的工作会填满你一大块人生,唯一能真正满足的方法,就是去做你人为伟大的事情. 要做出伟大的事,唯一方法就是做你爱做的事.如果你还没发现这是什么,继续观察,不要停止.用你全心的力量,找到时,你就会知道.就像所有伟大的关系,随着时间展延,事情只会愈来愈好,所以继续找,直到找到,不要停顿

你们的时间有限,所以不要浪费,活在别人的人生里.不要被教条困住,活在别人思考的结果里.不要让别人给的杂音淹没了你内在的声音,最重要的是,有勇气去追随你的真心与直觉.它们常常最知道你想做什么其它的都是其次

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念到一篇文章，文中写到‘年轻的叛逆勇气对于社会既成秩序永远是个威胁，必须加以管教，因此产生各种牵强的世代特性归类法...等到我们不再年轻时，就顺理成章依据经济地位或劳动方式归类，但年轻时才会显现的个人特质元素，却永远地离你而去了！’

=======

近日的遭遇, 深感自己的命运与喜怒哀乐其实很容易受外物所控制, 悲哀乎? 近日的失败再次唤醒了我情报创业的冲动.

10月21日

Jerry P. Miller

Jerry P. Miller
Director
Competitive Intelligence Center
Simmons College
300 The Fenway
Boston 02115-5898
Phone/Messages: 617-521-2809
Fax: 617-521-3141
Email: jmiller@simmons.edu

Jerry P. Miller is the Director of the Competitive Intelligence Center at Simmons College and has served on the Simmons faculty since 1989.

The director's office is located in Room 205C in the newly-opened beige and white Palace Road Building on the main college campus (see campus map). From the college parking lot, enter the left-hand/north entrance and walk up to the second floor. Once on that floor, turn left and go through the set of double doors, then turn right twice and go to the end of the hall in the last room.

Educational Background

The University of Michigan: Ph.D.

The University of Michigan: M.S. Information Studies, 1986

St. John's Seminary: M.Div. Theology, 1973

Sacred Heart Seminary: B.A. History, 1970

Current Research
Dr. Miller is beginning a study on the characteristics of the information technology infrastructure within firms that practice competitive intelligence successfully. He will interview the director of both competitive intelligence and information resources, asking them questions regarding the strengths and weaknesses of these two functions. Confidentiality will be assured.

Presentations

How to Perfect CI Performance & The Current Status of the CI Profession. Strategic Research Institute. First Annual Telecommunications Business Intelligence Summit. Houston, TX December 9, 2004.

Competitive Intelligence: Overview & Basic Analytical Techniques. North Carolina SLA Chapter Meeting. Chapel Hill, NC. November 19, 2004.

Competitive Intelligence: Overview. Fairfield County SLA Chapter Meeting. Stamford, Conn. November 16, 2004.

Competitive Intelligence: Overview & Primary Information Source and Basic Analytical Techniques. Qualcomm Inc. San Diego SLA Chapter Meeting. November, 9, 2004.

Competitive Intelligence: Overview & CI Skills. First Energy of Akron. Cleveland SLA Chapter Meeting. November 5, 2004.

Counterintelligence. Competitive Intelligence 2004: Frost & Sullivan 11 th Annual Executive Summit, West. Rancho Mirage, CA. October 19, 2004.

Conduct Intelligence to Gain a Competitive Advantage. Keynote address at the 2004 eBRC Conference. September 22, 2004. University of Tampere. Tampere, Finland.

How to Perfect CI Performance & The Current Status of the CI Profession. The First Annual Advertising Business Intelligence Summit. The Strategic Management Institute. June 28, 2004. The Warwick Hotel. New York, N.Y.

How to Perfect C.I. Performance within Pharmaceutical Firms. The Center for Business Intelligence Conference on Competitive Intelligence for Bio/Pharmaceutical Companies. June 8, 2004. Marriott London Regents Park. London, U.K.

Keynote Address: How to Perfect CI Performance: Best Practices & Strategies. Competitive Intelligence for Healthcare: Strategies for Changing Times. May 20, 2004. The Nonatum Resort. Kennebuynkport, Maine.

Thought Leader. Frost & Sullivan's 11 th Annual Executive Summit. May 17-18, 2004. Hyatt Regency Hotel. Miami, FL.

Competitive Intelligence (CI): Overview, Trends, Developments, Primary Research, &
Basic Analytical Techniques delivered to 23 executives of the Copyright Clearance Center on April 26, 2004 in Danvers, MA.

Best Practices & Trends in CI: An International Comparison with Jonathan Calof. SCIP04 Annual International Conference. March 24, 2004. Hynes Convention Center. Boston, MA.

How to Perfect C.I. Performance within Pharmaceutical Firms. The Center for Business Intelligence Second Annual Conference on Competitive Intelligence for Bio/Pharmaceutical Companies. January 22, 2004. Philadelphia Marriott. Philadelphia, PA.

Current Status of Competitive Intelligence. Presentation given to members of the United States Telecommunications Training Institute. July 1, 2003. Simmons College. Boston, MA.

Member, Competitive Intelligence Roundtable Discussion. 2003 Annual Conference of the Special Libraries Association. June 9, 2003. New York Hilton & Towers. New York, NY.

Competitive Intelligence meets Knowledge Management. National Online Meeting. May 7, 2003. New York Hilton & Towers. New York, NY.

The Status of CI after the Dot.com Burst, 9/11, and the Recession. Academic Conference. SCIP Annual Conference. March 15, 2003. Anaheim Marriott Hotel. Anaheim, CA.

How to Optimize the Structure of the Intelligence Function in Science-Based Firms. Also, Co-Chair, Business & Competitive Intelligence for Bio/Pharmaceutical Companies sponsored by the Center for Business Intelligence Conference. January 23, 2003. Sheraton Rittenhouse Square, Philadelphia, PA.

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